So you finally decided to switch to Converge Fiber Internet Connection and now you are very excited to have your application be approved and of course get installed.
The application procedure of Converge is pretty simple and straightforward. Everything can be done via online and you do not need to go to its main office to submit an app or requirements. In here, I will discuss some of the common issues encountered by many applicants that caused delays to the approval.
The Application Form:
Normally, the app form is being sent by your Agent either hardcopy or through your email. When filling up the form, (a) it is important to remember that you need to answer all questions in there. No Blanks and put N/A for those "Not Applicable". (b) You also need to sign the front and back of the application form. And finally (c) you need to check the plan that you want to avail. You would be surprised how many applications got delayed just because of that tick mark.
The Requirements:
Your application will go through Document Validation Process. During this process, your submitted application form together with your documents will be carefully checked. So what are the things you need to know now in order for your application be approved fast?
(1). Your ID
The name on the ID must exactly match the name of the applicant on the application form. It is very important that when you take a photo or scan your ID it must be readable and free from errors.
(2). The Proof of Billing (POB)
The name on the Proof of Billing must match with the name of the applicant on the application form and on the ID submitted. The Address indicated on the POB must also be the same on the address written on the application form. The billing date must be the latest (last two months) - for example, if you are applying this January 2018, then your POB must be dated Either December 2017 or November 2017.
If you can comply with the tips above, your application will be approved within 24-48 hours only upon receipt of your app and requirements. NOTE: Incomplete requirements will not be processed.
Once your documents passed the validation, an Account Number will be created for you and will be sent to your email. Included also in the email is the instruction on how to make the initial payment.
The moment you made a payment, it is very important that you will take a picture or scan the proof of payment and upload it to the link provided in your email. This is to notify the Validation Officer that payment has been made and this will trigger Job Order Creation for your Fiber Internet Connection. So, No POB, No Job Order!
After you uploaded the Proof of Payment, you should expect a text message from Converge for the schedule of Installation of your Fiber Internet Connection.
There you have it, I've seen some applications got installed in 48-72 hours only upon receipt of payment and Converge is working very hard to make the process faster!
If you want to apply for a connection, check out Converge ICT plans for residential. Click here for their Fiber Internet Plans.
The application procedure of Converge is pretty simple and straightforward. Everything can be done via online and you do not need to go to its main office to submit an app or requirements. In here, I will discuss some of the common issues encountered by many applicants that caused delays to the approval.
The Application Form:
Normally, the app form is being sent by your Agent either hardcopy or through your email. When filling up the form, (a) it is important to remember that you need to answer all questions in there. No Blanks and put N/A for those "Not Applicable". (b) You also need to sign the front and back of the application form. And finally (c) you need to check the plan that you want to avail. You would be surprised how many applications got delayed just because of that tick mark.
The Requirements:
Your application will go through Document Validation Process. During this process, your submitted application form together with your documents will be carefully checked. So what are the things you need to know now in order for your application be approved fast?
(1). Your ID
The name on the ID must exactly match the name of the applicant on the application form. It is very important that when you take a photo or scan your ID it must be readable and free from errors.
(2). The Proof of Billing (POB)
The name on the Proof of Billing must match with the name of the applicant on the application form and on the ID submitted. The Address indicated on the POB must also be the same on the address written on the application form. The billing date must be the latest (last two months) - for example, if you are applying this January 2018, then your POB must be dated Either December 2017 or November 2017.
If you can comply with the tips above, your application will be approved within 24-48 hours only upon receipt of your app and requirements. NOTE: Incomplete requirements will not be processed.
Once your documents passed the validation, an Account Number will be created for you and will be sent to your email. Included also in the email is the instruction on how to make the initial payment.
The moment you made a payment, it is very important that you will take a picture or scan the proof of payment and upload it to the link provided in your email. This is to notify the Validation Officer that payment has been made and this will trigger Job Order Creation for your Fiber Internet Connection. So, No POB, No Job Order!
After you uploaded the Proof of Payment, you should expect a text message from Converge for the schedule of Installation of your Fiber Internet Connection.
There you have it, I've seen some applications got installed in 48-72 hours only upon receipt of payment and Converge is working very hard to make the process faster!
If you want to apply for a connection, check out Converge ICT plans for residential. Click here for their Fiber Internet Plans.
mg 6 days n po upon receipt step #4 .ippdla dw po ang payment scheme until now wla pa
ReplyDeletegnun dn skin 3dayd na ko sa step 4. ala pren payment scheme. "for account creation" daw base on their self service site.
ReplyDeleteako po june 19 pa for account creation padin wala pa ako nareceive na payment scheme until now.
ReplyDeletemabagal po kayo mag install..matagal napo kami nagbayad 3 weeks na..asan yung mabilis na sinasabi nyo?
ReplyDeleteconverge dagupan pangasinan..baka gusto nyo nang mag install..pati work at home namin delay dahil sa inyo
ReplyDeletenkaka buset na nga sla pag ka byad ni update wla na
ReplyDeleteGood morning po paki pallow up nman po Yung wifi namen bayad n po kame nong July 15 p po pero bakit hanggang ngaun Wala p po kame kinakabitan full payment n po kame nong July 15 p po pero bakit hanggang ngaun Wala padin po pumupunta dto para magkabit kailangan n po Ng anak ko para s online classes nla Pina install n po CLA pls Naman PO pakibilisan Ang pagkabit dahil pagka bigay nyo po Ng account mabilis din po me n agad nagbayad..Sana NMAN salamat
ReplyDeleteSa amin po more than 1month na wala pa din schedule ng installation.
ReplyDeleteAko one month na wala pang nakakabit. acct. #1111202018082
ReplyDeletepaano po if yong POB ay nkapangalan sa kanyang wife for example pero gusto ipangalan sa name ng mag aaply na hindi nkapangalan sa POB. ano po ang gagawin?
ReplyDeleteYung akin mag one week n hindi pa rin ako nakakabitan any update po Salamat
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